返金ポリシー

Harbor Lane Events: Refund Policy Last updated: 8 November 2026 The short version Tickets are not refundable once bought, except in the cases below. When you get a refund - Event cancelled: full refund of the ticket price and any fees. We start it automatically. You do not need to ask. - Event postponed or rescheduled: you can keep your ticket for the new date, or ask for a full refund within 14 days of the announcement. - Major change: if the venue, main performers or format change significantly, you can ask for a refund within 7 days of the announcement. - Duplicate or mistaken charge: refunded in full once confirmed. - Event-specific policy: if an event page states a different refund window, that page applies to that event. When you do not get a refund - You cannot attend, or change your mind. - You arrive late or miss the event. - You are refused entry for breaking the entry or conduct rules. - Minor changes to timing, running order or support acts. How to ask Email tickets@harborlane-demo.example from the address used for the booking. Include your order number. We reply within 2 business days. How refunds are paid - Card payments are returned to the original card through Stripe. Banks usually take 5 to 10 business days to show it. - A booking paid by card is refunded, not cancelled, so the money goes back to you. - Free bookings have nothing to refund. You can release your places from your account or the confirmation email. Transfers Where the event allows it, you can transfer a ticket to another person for free. Ask us before the event.